Bring Andrea to Your Stage

Andrea Bumstead speaking on stage at the Customer Success Summit
Andrea Bumstead speaking, photo 2
Andrea Bumstead speaking, photo 3
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Andrea Bumstead speaking, photo 5

Andrea keynotes conferences, chairs summits, and joins podcasts on where post-sales is headed. As a three-time chair of the Customer Success Summit, a two-time VP of CS, and the creator of the viral 15-Minute QBR, she brings the operator's perspective and leaves audiences with things they can apply immediately.

"Your customer success team is sitting on all of your money."

What Andrea speaks about

  • Where post-sales is going, and what it means

    AI, forward-deployed engineers, consumption pricing, and the end of customer success as we know it today.

  • Customer success as a revenue driver

    How to make customer success a true revenue driver: leading with outcomes, speaking the customer's language, and teaching the commercial skills most teams never learned.

  • Transformation and behavior change

    Why training and playbooks alone don't change behavior, and the change management most people overlook.

Formats: Keynotes, summit chairing and MC, panels, fireside chats, podcasts, and internal company sessions.

3x Conference Chair, Customer Success Summit  ·  20+ podcast appearances  ·  creator of the viral 15-Minute QBR

What people say about Andrea on stage

"If you need someone who can command a room, engage an audience, and elevate any event or panel, Andrea delivers."
Kip Ng

Kip Ng

Director of Customer Success, Microsoft

"An outstanding chairperson... stepping in quickly when a speaker dropped out and seamlessly filling the gap with a high-quality keynote."
Kyle Calbert

Kyle Calbert

Event Producer, The Alliance / Customer Success Collective

"Her now-viral 15-Minute QBR framework... sparked a wave of conversation across the CS community."
Alyssa Nolte

Alyssa Nolte

Host, The Growth Signal